Refund Officer | Planet Dubai

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Planet operates best in class international tax free refund services for its customers. We ensure quality of service in all aspects of the customer’s journey and in accordance with the high standards and requirements of our customers.

In a multicultural environment, your role will be to welcome our international customers at our validation points to validate their tax refund or assist in the validation of their tax refund. You will be the customer’s final touchpoint within the country and will represent our company to the highest standard. You will provide a seamless customer experience, your enthusiasm and your ability to listen to the needs of the customer will allow you to thrive in the world of luxury.

Refund Officer | Planet Dubai | Apply Now

Skills, Knowledge & Expertise

Previous customer service experience

High degree of energy, motivation, initiative & drive

Customer service orientated with good communication & interpersonal skills

Committed team player

Attention to Detail

Exemplary customer service skills

Excellent communication and people management skills

Language skills preferred: Arabic, English, Russian, French

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